Privacy Policy

At A.M. Leonard Tools Shop, we value the trust that professional landscapers, arborists, and grounds maintenance crews place in us. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website landscapings-tools.com and use our services.

1. Information We Collect

We collect information to provide better services to all our professional users:

• Personal Information: Name, email address, phone number, shipping and billing addresses when you create an account or place an order
• Payment Information: Credit card details (processed securely through PCI-compliant systems), PayPal account information
• Professional Information: Business details, purchase history, product preferences
• Technical Information: IP address, browser type, device information, and usage data through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders for professional equipment and supplies
• Provide customer support and respond to your inquiries
• Improve our website, products, and services for the professional community
• Send order confirmations, shipping notifications, and account updates
• Protect against fraud and unauthorized transactions
• Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted partners who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of Rights: To protect the rights, property, or safety of A.M. Leonard, our customers, or others

4. Data Storage and Security

We implement robust security measures to protect your information:

• SSL encryption on all data transmissions
• PCI-compliant payment processing systems
• Secure tokenization of payment information for account holders
• Regular security assessments and monitoring
• Limited employee access to personal information

We never store complete payment details on our servers. Your data is stored on secure servers and we retain information only as long as necessary for business purposes or as required by law.

5. Your Rights and Choices

As a valued professional customer, you have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Update or correct your account information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytics Cookies: Help us understand how professionals use our site to improve our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show relevant professional equipment recommendations

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve professionals worldwide (excluding some parts of Asia and remote areas), your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our services are directed to professional businesses and individuals. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting A.M. Leonard Tools Shop with your professional equipment needs. We are committed to protecting your privacy while providing the professional-grade service you deserve.